I'll try to make this brief.I screwed up on my jae .21while gluing up the ski.I called Zippkits,explained my bonehead mistake and requested new parts be sent with the motor mount that was on backorder.I was told they would go out with the motor mount if it wasn't shipped yet.Turns out the motor mount had already shipped so the other parts would have to ship seperately.Everything got here today with NO CHARGE on the parts.I know a lot of people ***** when they feel they have been wronged.I'd like to step up and give Zippkits my thanx.I will definately be buying from them in the future.Bill Carroll