I don't doubt he's makes (some) good products but why didn't he work with the disgruntled person instead of making a poll to (basically) discredit a person he doesn't even know? He could've tried to find out what his problem was instead of polling a bunch of people he already knows what the...
So where are the Mark worshipers now? Let's hear it. I'd like to know why Mark didn't work a little more with the guy that purchased the pipe instead of starting this stupid poll in the first place.
